GCs overwhelmingly report their teams lack resources across the board—the necessary budget, staffing, technology, expertise, and team structure—to accomplish their required tasks.
As they continue struggling to do more with less, GCs face a succession of roadblocks, including an average 9% reduction in their legal department budgets. A full 60% of GCs have a high level of concern that their legal departments won’t be able to invest in the talent and resources they need this year. They need to flip that script by looking to innovative methods, solutions, and services that can help them achieve the flexibility, productivity, and efficiency “mission accomplished” demands.
In-house resources are lacking, but turning to law firms to handle everyday tasks isn’t an ideal solution either, GCs said.
Even as 95% of GCs report that their teams lack the necessary staffing to effectively accomplish their required legal and administrative tasks, 85% anticipate a likely headcount freeze this year, making it clear that adding more in-house resources isn’t likely. Yet while most (89%) engaged the support of a law firm last year, nearly all who did so (94%) found reasons to regret the alliance. The vast majority (85%) maintain law firms are not a completely effective solution to their resourcing challenges.
So, what’s a shrewd GC to do? Like all industries, the legal industry is evolving, and GCs can no longer count on or afford to stick with the business strategies that worked in the past.
Addressing outdated resourcing strategies requires adopting solutions such as new technologies, building out operations professionals within their legal departments, and rethinking how and when to partner with modern legal service providers.
Insights into the state of the in-house landscape are crucial to help GCs understand this matrix, the business and operational climate nationally, and innovations and other options now at their disposal to help them make informed, sound decisions for their teams and the organisations they serve.